Please Try Again Shortly Something Went Wrong - Error 10a

Creality CR-half dozen effect list

This is an initiative to create an overview of the problems constitute with the Creality CR-6 SE.

Every bit of this writing (2020-09-19) the large number of the motherboard issues have not been publicly best-selling. Hopefully this overview forces Creality to acknowledge the bug with the Creality CR-6 SE leveling free 3d printer.

Update 2021-07-17 from Creality

Co-ordinate to Creality all issues should be resolved in the newer models:

Here are the improvements we did as beneath: 1, remove the stride-downward IC, from 24 Five to 12 V. Afterward many times verified, There is no difference from 24 Five. 2, use new motherboard, from the design attribute, remove the buck IC, better circuit design. 3, the fuse is the self-recovery fuse, the principle is to absorb current, merely like shooting fish in a barrel to cause smoke. After experimental evidence, 0 Ω resistance tin can play the aforementioned role, and will not fume. 4, increase the PVC sail, insulating tape, etc., the purpose to block the hot bed bare position, to prevent the circuit > conductivity. five, Remove the ground wire and organize the circuit conduction.

They've likewise been sending some kits to some users then they can fix the issue on their own printer.

Power switch failure

The power switch fails. This tin cause it to turn off mid-print, non plough off at all, or smoke coming from the switch. It appears that the issue is two-fold:

1. Creality used the wrong crimps for the switch: the switch is rated 10A, but 16A crimps were used for connecting the wires to the switch.

2. The switch itself is of bad quality and does non make good contact internal contact. Somewhen the switch fails.

Some users have been replacing the switches proactively. It is very hard to go into contact with support, and otherwise it takes weeks for something as lilliputian equally a switch to arrive.

This result has been sort-of acknowledged by Creality.

It appears that in the newer batches Creality has switched to a new switch. You tin can identify this switch by that it has 3 prongs.

UPDATE 2020-12-08: From printer produced in Nov a new switch has been used with iii pins. This doesn't have the sparking issues.

Auto-bed leveling non leveling

In multiple reported cases the auto-bed leveling arrangement tin't level the bed. That is especially annoying because the print bed does not take bed leveling screws. There appears to be a workaround by manually leveling the bed tightening screws.

Filament run-out sensor has run out

The filament run-out sensor seems to have a high failure rate. There appear to be multiple issues happening:

1. The PCB of the filament run-out sensor is not stock-still in the housing. This appears to be fixable by the user though (video on YouTube).

2. The wiring to the filament runout sensor can become loose due to vibrations. Fixable every bit seen in this video.

3. The filament sensor fails entirely: it never detects filament. Information technology is not fixable, only can be bypassed by using a 10K resistor.

Motherboard issues

The largest result with the CR-6 SE is the motherboard issues. It cannot be worked around by the user and requires a replacement.

UPDATE 2020-12-08: Information technology appears that in that location is a new motherboard revision 2020-06-12 v4.5.3 now

These issues have not been (fully) acknowledged by Creality

There appear to be several issues happening:

USB issues

1. The printer motherboard tin be powered up via USB, and this causes boot failures considering the motherboard gets confused. This tin exist worked around by using an USB optocoupler or preventing the USB 5V pin connecting.

2. The printer works fine, but connecting it via USB blows up the USB host ports on the Raspberry PI or computer fastened.

3. The printer work fine, but plugging in an USB cable blows upwards the printer. Sparks may occur.

Overheating or burning of the motherboard

Several reports have been made that the motherboard PCB itself melts down, accompanied with fume. Sometimes this happens shortly afterward first power on or shortly later on the kickoff print. However, it can and has happened after two weeks too.

This outcome has been partially acknowledged by Creality, stating that 0.15% of the motherboards are afflicted.

Back on the envelope calculation: 0.xv% means that on 10.000 units only xv motherboards are affected. That seems reasonable, but as of this writing only 4000 units were received. Count maybe yard sold in retail and you come to about 5000 units "in production".

Let's count

Permit's count. To protect the privacy of the people who posted it I'thou using the initials of the people, so you can see there is no double counting.

1. 4 August past JL Just received my CR6 SE yesterday. Simply apace find this major issue. The moment it is turned on the heat bed automatically heats up without touching anything. Luckily I have a good and responsive reseller that is sorting out with Creality now.

2. 17 Baronial by JW - Put the cr-6 se together last night, ran an eevee test. It worked crawly. This forenoon turned information technology on and it popped with a puff of smoke.

3. 15 August by /u/The_Sqeuakening I wish I had looked for this place before assembling my printer, the motherboard on mine burned as soon as I started information technology. [...] I had prepare the power supply to the correct voltage for my region so I am fairly sure it was not the ability supply.

4. 25 Baronial past /u/Prymus142 Prints great. Rather it did, Now the screen won't come on. Then I have a brick.

5. 29 Baronial by /u/Kingpenny1 Second Fourth dimension Turned On, Fume Poured Out. Be Careful!

6. ane September by TI Well my CR-6 SE just went up in smoke. I just prepare it up. Information technology was heating and so started smoking.

7. 4 September by HW information technology printed in one case perfectly. The 2nd time turning it on it started smoking

8. iv September by "Mike" *In case y'all were wondering what it looks like when a CR6 burns up, hither is my buddy Mike's. Smoked on first start up... *

9. four September past DP Afterward a calendar week or then of modest successful prints I was looking forward to a weekend off work of putting the CR half-dozen se through the paces and actually testing it. So far I take just printed when I could be around to monitor it and I take been turning off the power to it when not in use. Apparently I am the latest victim of the faulty motherboard issue plain. When I least expected it I only leveled the bed and was ready to start another small-scale print when this happened. Reaching out to support to see how they handle it.

10. 12 September by JJ 3 weeks agone my automobile would not turn on. Checked the power cable, the fuse and figured it was the switch; it was not making as sound when turning on or off and all of the wires where on tightly. Ordered a new switch and replaced it by following [redacted]'s post using the Digi-key switch and fuses. Was finally able to supplant it today and so my motherboard threw off a large spark who practice i need to contact for a replacement because this is so frustrating. Information technology worked for almost 2 weeks in the beginning and has been down e'er since

11. xiv September by RB So here'due south a picture of the traces that are burning on the back of the master board. My board next to one that is burn't. The Stepper motor 10.7v trace is burnt open up as well as ane of the 24v traces.

12. xv September by JH *plugged in my USB cable to my calculator. Fried both the computer and the printer... USB Port on the Printer CB was shorted the gnd and D+ pins. *

13. 15 September by CH Looks like I'g now a member of the burnt motherboard club... I've had mine for over 2 weeks with no problems and had simply finished a 20 hour print.

14. xvi September by MB Mine cant kicking after spark and smoke, plug in usb for octoprint and electric spark coming out.. cant fifty-fifty boot, already raised a ticket to creality and hopefully they reply soonest..

15. 16 September by Advertizing So I plugged in my microUSB cablevision to connect information technology my PC and it looks similar my USB shorted itself, smoked a little, and I saw a flash of flames.

16. 17 September by JR Decided to try to try my hand at octoprint. Set it up on my windows automobile and decided to try it out for this impress. Did my level, and went to connect usb first with the 5v pivot blocked as I take seen recommended. My cable started to smoke and quickly hot plenty to melt. Pulled that out quick. Picked upwards another cable, plugged it in to my pc and and so went to plug it in, and it started parking as soon as it touched the micro usb port shield! What am I doing wrong?

17. 19 September by Joel Telling HOLY CRAP. Went to plug in a USB cable on the @Creality3dprint CR-6 SE and THERE WERE SPARKS. Power cycled printer, and now information technology's stuck at this screen and dead. :(

18. 19 September by /u/dominos789 My CR6 is currently stuck on the loading screen and does not boot. Accept tried updating the chief firmware and the display firmware without any luck. Tried formatting the SD menu, changing the file name, keeping the SD menu pushed in. I am able to connect using octoprint and it seems to be stuck in a boot loop (printer sends a "start" command when already on, per octoprint).

19. 19 September by NO Nosotros connected the Printer with the micro USB to the PC to commencement the first test prints quick. Information technology starts to smell and the usb cablevision become very hot. Now the printer restarts every time with every activeness. To exist a chip more specific: after the usb plug was removed, we killed the power and had it restarted.The display started up equally well, like it should, but as soon every bit you went to leveling or any other option and you pushed 2-3 buttons it restarted everytime.

20. 21 September by LR Well in that location goes my mainboard. I went to change the due east-steps with pronterface, the second I plugged in the usb. There was spark no magic smoke though.

21. 23 September past /u/McNick97 Thought I checked everything... Apparently not. First time powering up the printer and flashing the firmware worked. Then I tried lowering the ten gantry. Didn't move and of a sudden I heard a poof sound and smelled the magic smoke.

22. 24 September past almumen When I turn on the printer, it immediately heats upward non stop that I had to stop information technology before it catches fire! look at the heat bed temperature confronting the target temperature! Hither I set the target @60 thinking that 0 is the problem. but the heating continues by 60 not-stop!

23. 28 September by /u/Yeraze But happened. After a few days of successful prints, I just had a long 20hour impress terminate successfully. Was removing it from the bed when in that location was a sudden "hiss" and flash visible from inside the instance.. a few flames and a ton of smoke. Opened it up, y'all can see the fire where something blew. Ironically, the bluish fuse correct adjacent to information technology is perfectly fine. That part under the heatsink is visibly loose at present, all the traces burnt.

Seems non as horrible every bit it seems, merely it does seem that the failure rate is slightly almost 0.15%. Remember that l% of the x,000 backers did not receive their unit of measurement yet (as of writing at most 5000 units have arrived) - but too an unknown number has been sold through resellers (thousand-3000?).

Final thoughts

Nosotros're not at the terminate of the Kickstarter even so. The units sent on iv-10 Baronial are now arriving in Europe. This means that over fifty% of the units did not arrive still.

Secondly, this has already been a horribly handled Kickstarter. Creality has been either dishonest nigh aircraft ("limited shipping" "we will ramp up product to iii shipments per week") or has switched their decisions multiple times ("no sorry, we ship by top countries showtime, oh and we forgot to mention that add-ons orders will be shipped final").

If y'all alive in Europe or Commonwealth of australia, and ordered add-ons, that means you're at the back of the line when it comes to aircraft. Those printers are now (mid-September) being shipped. With shipping times beingness over 40 days, imagine receiving your printer at the terminate of October, only to accept it go up in a puff of smoke.

Alternatives

If you're looking to buy the Creality CR-half dozen, note that there are plenty of alternative printers that work but every bit well (or even better). For the price of a Creality CR-half dozen SE, for instance, you can go a BIQU B1 with a BLTouch and TMC2209 drivers in UART mode (sold separately).

Please Try Again Shortly Something Went Wrong - Error 10a

Source: https://gist.github.com/Sebazzz/ff4d716c8d2ad9bab1e87b3fc4238281

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